CUSTOMER INTELLIGENCE

Know and Speak your Customers Voice

Direct customer voice doesn't get any better than this. Literally hear your value proposition through their voice.

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CUSTOMER INTELLIGENCE

Understand how market changes are affecting your Customers

Hear product feature mentions and need for message alignments based on how Customers are reacting to the dynamics. @Mention your Product Marketing team automatically.

CUSTOMER INTELLIGENCE

Track what makes you win or lose

Check on competitor mention or feature gap mention and see what effect it had on your deal stage or win and losses. Get help from product and marketing team with this evidence to win more.

CUSTOMER INTELLIGENCE

Align your organization to the Voice of Customer

With the affordable Rafiki product, every member of your organization can be aligned with the voice of the customer.

CUSTOMER INTELLIGENCE

Message Value proposition to match customer language

Use customer's language in describing their pain points and how your product is benefitting them, in marketing materials. Know why they fell in love with your product all over again.

CUSTOMER INTELLIGENCE

Know what your Competitors are up to

Hear your customer's mention what your competitor's are up to, when they compare your product to theirs.