FOR REMOTE TEAMS

Conversation Intelligence for All Remote Teams

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Rafiki gathers intelligence from all conference calls and remote interactions, making collaboration easy.

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OPPORTUNITY INTELLIGENCE

Reveal churn risk and opportunities

Identify opportunities for new upsides or retention risks by connecting the intelligence across Customer, Deal and Rep levels.

ORGANIZATIONAL INTELLIGENCE

Set Authorized roles and permissions

Manage sensitive customer conversations with flexible roles, permissions, and provisioning that allow you to control how your data is shared.

ORGANIZATIONAL INTELLIGENCE

Integrate with workflow tools

Connect with your CRM, calendar, and conferencing tools. Leverage robust APIs and BI tools to sync with in-house systems.

ORGANIZATIONAL INTELLIGENCE

Military-grade data protection

Valuable customer conversations are isolated and encrypted, then access provisioned. We never use it for any purpose other than to serve the customer.

CUSTOMER INTELLIGENCE

Get the right alerts and reports

Rafiki gives you just the right insight at the right time to help you win deals so that you aren't submerged in hundreds of hours of tape. Uncover new trends and close more deals.

OPPORTUNITY INTELLIGENCE

Go global

Rafiki's ever-expanding support for multiple accents and languages allows you to expand globally.