Communication Integration

Aircall Recordings Sit Unwatched

Your team records every call in Aircall, but the deal signals stay locked in audio. Rafiki AI automatically transcribes and analyzes each one, turning conversations into revenue intelligence.

How Rafiki AI works with Aircall

Rafiki AI's Aircall integration automatically captures every phone call your sales team makes. Call recordings are pulled from Aircall in real time, then transcribed and analyzed by Rafiki AI's engine — no manual uploads, no extra steps for your reps.

Once a call ends, Rafiki AI generates a full AI summary, scores the conversation against your scoring criteria, extracts key moments and objections, and drafts follow-up emails. The insights appear within minutes and sync directly to your CRM alongside the Aircall activity.

The integration works with inbound and outbound calls, supports call queues and IVR routing, and captures calls across all Aircall numbers. Whether your team is making cold calls, running demos over the phone, or handling support escalations, every conversation gets the same deep AI analysis.

Key integration features

Automatic Call Capture

Every Aircall conversation is automatically captured and sent to Rafiki AI for analysis. Inbound, outbound, transferred — no calls fall through the cracks.

AI Transcription & Analysis

High-accuracy transcription with speaker identification, followed by AI analysis that extracts topics, objections, action items, and competitive mentions.

Call Scoring

Every call is automatically scored against your scoring criteria. Identify which reps are following the playbook and where coaching opportunities exist.

Team Performance Insights

Compare call metrics across your Aircall team. See talk ratios, question frequency, topic coverage, and scoring trends to identify top performers and coaching priorities.

Get connected in minutes

1

Connect Aircall

One-click OAuth connection with your Aircall account. Works with all Aircall plans that include call recording.

2

Configure call routing

Choose which Aircall numbers and teams to analyze — all calls, specific numbers, or particular user groups.

3

Analysis starts automatically

Every call is transcribed, scored, and analyzed by AI. Insights appear in Rafiki AI and sync to your CRM within minutes.

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Available on the Aircall Integrations

Rafiki AI is an official Aircall integration. Install directly from the Aircall Integrations for a seamless setup experience.

View on Aircall Integrations

Start using Rafiki AI with Aircall

Connect in minutes, start getting AI-powered insights from every phone conversation today.