Your best accounts are at risk and you don't know it
Churn builds quietly in conversations your team never reviews. By the time the customer tells you they're leaving, the signals were already there — buried in calls, Slack threads, and emails. Rafiki AI surfaces those signals weeks before customers decide to leave.
Spot Churn Risk Before It's Too Late
AI analyzes every customer conversation to surface health scores, sentiment shifts, and early warning signals — so your CS team can act proactively.
CS teams are flying blind on customer health
Without conversation intelligence, churn happens before you ever see it coming.
AI-powered customer conversation intelligence
Rafiki AI listens to every customer interaction and tells you exactly where to focus.
See Every Account's Health at a Glance
Rafiki AI analyzes conversation signals across every customer interaction to score account health automatically — so you stop relying on gut feel and NPS scores that arrive too late.
- ✓ Real-time health scores from conversation signals
- ✓ Automatic risk flagging before renewal
- ✓ Sentiment trends tracked over time
Catch Risk Signals Weeks Before Churn
Rafiki AI builds a timeline of conversation signals for every account. You'll see sentiment shifts, competitor mentions, and declining engagement weeks before the customer decides to leave.
- ✓ AI-detected sentiment shifts over time
- ✓ Competitor mention alerts
- ✓ Recommended actions before renewal
Surface Upsell Opportunities Hiding in Calls
Customers tell you what they need — they just don't say "I want to buy more." Rafiki AI identifies expansion signals in everyday conversations so you can pitch at exactly the right moment.
- ✓ Auto-detect expansion signals in conversations
- ✓ Map signals to your product offerings
- ✓ Prioritized list of expansion-ready accounts
The impact on your CS team
Stop reacting to churn. Start preventing it.
See how Rafiki AI gives your CS team the conversation intelligence they need to protect and grow every account.