#1 Sales Analytics Software for Data-Driven Teams

Rafiki's sales analytics software efficiently gathers data from various customer interactions, including calls, meetings, and follow up emails.

This enables you to discern what distinguishes top-performing reps, predict which deals are likely to close, and understand the key drivers behind your buyers' decisions.

The ultimate goal is to empower your team to focus on what's essential — securing more successful deals.

Reasons To Use The #1 Sales Analytics Software

Rafiki, #1 Sales Management Software
Analyze Every Customer Interaction
Insights into Sales Performance
Understanding Buyer Behavior
Enhanced Training and Coaching
Focus on Winning Deals
Streamlined Sales Processes

A better way to put it might be: Why wouldn't you use it?

Rafiki's AI-powered sales analytics platform delves deep into the essence of your sales dialogues. It reveals the strategies top reps use to engage prospects effectively and pinpoints areas where other reps can enhance their skills.

What's more, it enables teams to track their weekly progress seamlessly.

Are you aiming to track specific behaviors (like fostering positive habits and eliminating negative ones)?

Rafiki's software offers real-time notifications for key sales triggers, like mentions of competitors or objections over pricing.

This potent sales analytics tool allows both reps and managers to observe, absorb, and emulate the successful tactics and communication styles of the best performers on your team. In essence, using a sales tracking software like Rafiki is a strategic move to increase your deal-winning rate.

Here's how it functions...

Why Use Rafiki's Sales Analytics Software?

How Rafiki Works

Instantly Uncover Insights

What sets our sales automation software apart is its simplicity and efficiency for sales teams.

As your reps are actively engaged in conversations with prospects, delivering demos, or managing outreach emails, Rafiki diligently records, transcribes, and analyzes these interactions in the background, offering tailored recommendations.

This is what it looks like in action:

Capture all interactions with Rafiki

Document Each Engagement

AI technology is a game-changer, especially Rafiki AI for the sales domain.

It skillfully extracts crucial elements from a salesperson's interactions, such as commitments made and key terms used.

Sales professionals benefit from an easily accessible, searchable transcript database. This means they can fully engage in active listening during calls without the burden of extensive note-taking.

Coach when needed with Rafiki

Targeted Coaching At Scale

Sales reps appreciate learning from top performers' call tactics to enhance their own skills. Additionally, Rafiki's algorithm meticulously evaluates calls and demos for aspects like filler words, discovery questions, and duration metrics.

The rapid improvement of reps is noticeable when they have access to metrics on their talk ratio, patience, engagement, and monologue structure – key factors in effective presentation and inquiry techniques.

Seamless data sharing enabled by Rafiki

Seamless Data Sharing

Seamless integrations with CRMs streamline data exchange and reduce manual tasks.

Collaborate with your team seamlessly, ensuring everyone remains updated and efforts are harmonized.

Rafiki 's like an always-on sidekick that’s there all the time, from pipeline analysis and forecasting to high-level strategy.

Rafiki Integrations

One-click Integrations With Automatic Sync

Advanced meeting analytics with Rafiki

Works with Current Stack

Rafiki works together with your rest of the stack together with Aircall.


CRM Integrations

Sync call notes and transcripts to your CRM Deal.

Best in class White-Glove Support

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One-click integration with apps in your current stack
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Customized Scorecard Templates
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Personalized tracker setup
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Customized GPT follow-up prompt creation
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Committed Rafiki team guiding you through each step

Experience our renowned White Glove service, providing exceptional support to maximize your conversation intelligence benefits at no extra cost.

Rafiki for Customer Success Teams

Frequently Asked Questions

What is Rafiki's Conversation Intelligence software all about?
How can Rafiki help me engage with prospects more effectively post-call?
Will Rafiki integrate with my current CRM and Dialer tools?
How does Rafiki help in coaching my sales team?
What kind of insights can I gather about my customers with Rafiki?
Does Rafiki support multiple accents and languages?
What is Rafiki's Smart Call Summary?
Does the signup or trial require a credit card?
How does Rafiki Protect My Privacy?
Contact us
— Testimonials

Don't take our word for it

"A Fantastic Tool!"

Rafiki was a refreshing alternative to more expensive options. Offering features comparable to Gong. We have been using it for over 10 months and it has grown with our needs and completely revamped our QA process. We were able to process 200 plus Sales , Support, and Success reps and monitor our performance. The AI and transcription is a game changer and has helped our managers focus on coaching and feedback.

Customer - Rafiki

Sean B

Mid-Market (51-1000 emp.)

"Value is unparalleled!"

We were previous Gong users that didn't drive the value for the amount that we paid per seat. After changing to Rafiki, there were some nuances to learn; however the implementation of AI for summarization has been huge for the team. The service is unparalleled to any company we've ever worked with.

Rafiki Customer

Jonathan I

Small-Business(50 or fewer emp.)

“Great Conversation AI tool for cost”

Rafiki give reps instant feedback with call transcription and topic tracking/tagging, scorecards, etc which relieves the pressure on the management team to listen to calls individually and pinpoint themes for coaching

Rafiki Customer

Anna K

CEO at Small-Business

“The best support I ever received from any vendor”

This tool is going to disrupt the industry. The best support we've ever received from any vendor. The team works closely ensure Rafiki captures all our business needs.

Rafiki Customer

Arpith R

Revenue Manager at Mid-Market

"Amazing Conversation Intelligence Platform"

The way everyone is so helpful and prompt. When we suggest ideas/suggestions they incorporate it or find another solution.
Rafiki has been helping employees analyse and improve their calls. A feature that Rafiki has that is amazing is that in the analytics page has calls hyper-linked.

Rafiki Customer

Rebekah E

Mid-Market(51-1000 emp.)

“Great Coaching/Analytics Tool”

I have used other coaching/analytics programs in the past. Their seat minimums and price point were always a barrier. I've found that Rafiki is on par or even slightly better than other programs charging more than double the amount.

Rafiki Customer

John E

Director Of Sales, Small-Business

“Rafiki helps sales professionals up their game”

As a sales professional, it's important for me to make frequent changes with the right pitch, so Rafiki.ai helps me evaluate the conversation and make sure I deliver the right values to the potential customers.

Rafiki Customer


VP Of Sales, Small Business

“Rafiki is super useful and easy to use."

Using Rafiki has a lot of great features; my favorite feature is that I can listen to my team members' calls as well as my own so that I can compare tactics and strategies.
It is tough to notice things you must improve on while on the phone; looking back at my call and noting things I could improve on is an excellent way to strengthen my skills consistently.

Rafiki Customer

Jaxon M

Small-Business(50 or fewer emp.)

“Rafiki offers most value for the money”

The core functionality, which is call recording and transcription works every time. The reporting and analytics are very helpful. Also, Rafiki integrates seamlessly with our Hubspot CRM, which automates passing of call notes into respective lead / opp fields

Rafiki Customer

Raghav V

Partner Manager,  Small-Business

“Very responsive customer service and development team”

They grow with us and are very receptive to the updates or features we request.

Rafiki Customer

Christopher S

Small-Business(50 or fewer emp.)

“Affordable and on-point conversation intelligence”

We are able to identify the problem areas in our pitches and take corrective action based on Rafiki's analytics. It offers affordable and on-point conversation intelligence.

Rafiki Customer

Suraj S

COO at Small-Business
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