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October 10, 2023
The Future of Sales Coaching: Smart Call Scoring

Imagine a world where every sales call is a step towards perfection, where each conversation is a masterclass in customer engagement, and where the art of sales is continually refined through intelligent, real-time coaching. This is not a glimpse into a distant future; this is the groundbreaking reality brought to you by Rafiki.ai with our […]

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October 9, 2023
Revolutionize Sales Performance with GenAI Based Call Scoring

Revenue growth depends heavily on the performance of sales teams. However, optimizing performance remains a challenge due to the complexity and dynamics of sales processes. The rapid progression and fine-tuning of Generative AI (GenAI) have taken center stage in the world of technological advancements, promising a solution to this very challenge. Originally conceptualized as a […]

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October 3, 2023
Customizable Smart Call Summary

Imagine a world where sales meetings are less about scribbling notes and more about actual selling. Well, hold on to your coffee cups because Rafiki is turning this dream into reality with their "Smart Call Summary" feature! This AI-powered wizardry is like having a personal assistant who not only attends all your calls but also […]

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May 5, 2023
Unleashing Rafiki's Smart Follow Up™

In a fast-paced business world, effective and timely follow-ups after demos or meetings play a critical role in converting prospects into customers and nurturing lasting relationships. However, manual follow-up processes can be time-consuming, inconsistent, and prone to errors. The email following a demo serves as a crucial step in establishing a relationship with your prospect. […]

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May 4, 2023
State of Conversation Intelligence: The Dawn of Generative AI and Next-Gen AI Solutions

Conversation intelligence has come a long way since its inception, promising to revolutionize the sales process by providing human-level transcription, diarization, and speaker recognition. The first wave of conversation intelligence tools enabled call recording and transcription, but they ultimately fell short of delivering the insights and productivity that were initially promised as the insight generation […]

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October 13, 2022
How to Start a Career in Tech Sales

Guest Blog By Matt Jennings, Sales Professional. If you want to learn how to get into tech sales, you've come to the right place. Tech sales can be a fantastic career whether you are a recent college graduate or looking to make a change in your career. The tech sales industry is booming, with thousands of […]

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September 14, 2022
The MEDDIC Sales Process: All you need to know

Qualifying prospects is an integral step of every sales process. However, spending too much time on just this step might not be the most productive use of your reps' time. This is where a sales methodology like MEDDIC helps.  What is the MEDDIC Sales Process? The MEDDIC sales process is based on a simple and […]

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September 7, 2022
The Challenger Sales Model: An Explanation

Are you one of those who always reach the end of a deal, only to see it fall through unexpectedly? In all probability, this could be because you were following the wrong sales model in your organization. There was a time when relationship-building and problem-solving models were popular. However, as time progressed, the Challenger sales […]

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August 27, 2021
AI vs ML: Key Differences

Unless you were living under the rocks, the chances of you not hearing about Artificial Intelligence and Machine Learning are slim. These two disruptive technologies are found everywhere today, right from your banking website all the way to your smartphone.  Often, these two buzzwords are used interchangeably; Although both seem similar, they’re both vastly different […]

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