July 28, 2022
Conversation Intelligence Software: Everything You Need To Know

What is conversation intelligence software? Conversation intelligence is the AI technology that gives customer-facing teams key insights into their conversations with customers. Conversation Intelligence solutions record the sales, success, marketing, and support teams' conversations, transcribe, track who said what about what, analyze for a topic to improve sales person’s performance pitch and delivery,   product […]

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August 27, 2021
AI vs ML: Key Differences

Unless you were living under the rocks, the chances of you not hearing about Artificial Intelligence and Machine Learning are slim. These two disruptive technologies are found everywhere today, right from your banking website all the way to your smartphones.  Often, these two buzzwords are used interchangeably; Although both seem similar, they’re both vastly different […]

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August 27, 2021
5 Benefits and 5 Challenges of Remote Work 

The pandemic isn’t the inventor of the remote working concept. However, it did help in accelerating the adoption of remote working by Businesses across the globe. Many have publicly announced their intent to continue the remote working policy even after the pandemic ends. So what are these so-called benefits of remote working? And are there […]

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