What is conversation intelligence software? Conversation intelligence is the AI technology that gives customer-facing teams key insights into their conversations with customers. Conversation Intelligence solutions record the sales, success, marketing, and support teams’ conversations, transcribe, track who said what about what, analyze for a topic to improve sales person’s performance pitch and delivery,   product […]

Sales teams are often burdened with tasks that don’t directly impact the success of a deal. For instance, analyzing the call notes once the meeting is over or feeding the data manually to a CRM. The time saved from these tasks could be utilized to talk to more customers and close more deals. Unfortunately, you […]

Blade Runner, Ex Machina, I Robot, Her, 2001: A Space Odyssey… These are the names that often come to our minds when we think of Artificial Intelligence.  Hollywood has successfully (but incorrectly!) ensured that a commoner’s definition of AI revolves around robots, the mass extinction of humans, flying cars, and other preposterous myths.  In reality, […]

Unless you were living under the rocks, the chances of you not hearing about Artificial Intelligence and Machine Learning are slim. These two disruptive technologies are found everywhere today, right from your banking website all the way to your smartphone.  Often, these two buzzwords are used interchangeably; Although both seem similar, they’re both vastly different […]

The pandemic isn’t the inventor of the remote working concept. However, it did help in accelerating the adoption of remote working by Businesses across the globe. Many have publicly announced their intent to continue the remote working policy even after the pandemic ends. So what are these so-called benefits of remote working? And are there […]