The growth and success of any organization are highly dependent on its sales team. It is no wonder that recruiters are always looking for the best sales personnel. Only a team of exceptionally talented sales professionals can propel your company to new heights and keep it ahead of the competitors.
But how do you do that?
An excellent training program for sales teams can provide a competitive advantage but can also be the primary driver for business excellence. In this article, we will take a closer look at what sales training is, and how good sales training programs can help you transform your sales and give your business that much-needed boost.
Sales training is a process that is developed to solve both immediate and long-term sales-related problems of an organization. It is typically developed to work towards achieving set sales goals by motivating the employees and guiding them through best practices.
A good sales training process involves a series of steps such as:
Documentation should be the first step of a sales training process. This includes documenting all the steps involved in a sales training process to streamline your progress. You can even make use of readymade templates for the same.
Here is a free sales template for you.
Once documentation is completed, it is time to assess your sales reps by understanding each of your sales reps well. Find out their strengths and weaknesses. Use a tool like Rafiki to conduct mock sales calls where you capture their interactivity, talk-listen ratio, patience, etc. Understand where they are lagging behind and get those areas improved.
Now is the time for a sales rep to learn about the company, the product they are required to sell, do sample tasks on CRM, and everything else that forms part of the company's sales training techniques.
Each of the sales reps is then required to deliver a presentation related to the product they would be selling in the market.
This is the last step where the sales reps start working as professional sales representatives for the company.
The main objective of sales training is to make salespeople well versed in their job. Well-designed sales training programs prepare candidates for common sales challenges and the best ways to deal with these challenges.
Other objectives of sales training include:
A salesperson is trained on how to sell the product using their skills and knowledge. They are trained to know everything about the product, its uses, how it addresses customer needs, and how they can build a better relationship with customers.
Here are the different types of training a Salesperson needs:
There are many sales training platforms available in the market. Here are some of the top ones that can help you achieve your goals:
Rakifi focuses on using sales calls to understand how your reps are engaging with your customers and makes use of artificial intelligence to train sales reps. It helps in increasing sales conversions and converting them into revenue. The tool comes with a free trial version. For advanced functionality, you can choose from any of its pricing plans starting from $17 per user per month. It also has a pay-as-you-go policy starting from $2 per hour.
Go Skills is another sales training platform presented by David Brownlee, an award-winning author, and business coach. It helps in improving sales professional’s sales techniques. They also deal in providing other skills like public speaking, Excel, customer service, etc.
Mercuri has a stronghold as part of sales training programs as well. It provides training in 30 languages in 50 countries in about 15000 organizations.
Action Selling is a self-service training resource program that has been providing sales training resources since 1990. It is one of the few companies that focused on integrated training skills data within the company’s infrastructure.
Factor 8 is recommended for honing your sales training skills like a pro. It focuses on how to book appointments with customers, how to expand new businesses, add value to them, and much more. Factor 8 provides access to ongoing training scripts, coaching guides, audio samples to keep the rhythm of training alive even after training is over.
Creating a sales training program from scratch all by yourself can be a tedious task and no company can afford to spend time on it. If you are looking to create a perfect sales training program for your team, it would be helpful to hire the services of a sales training platform like Rafiki.
When choosing a perfect sales training program for your team, make sure they provide training materials in different forms. It is also important to ensure that the sales training program is in tune with your company and sales reps’ needs. For example, Rakifi provides unlimited audio storage, conference call integration, unlimited listening. Get in touch to learn more.