It's 2021, and there is a faction of people who think that cold calling is no longer relevant. We really can't blame them. The truth is cold calling is not the same as it used to be in the 1990s. Things have changed a lot over the past 20+ years, including how cold calling is […]

Have you ever ended a phone call and tried to replay the conversation in your head? There may be instances where you forgot to share a valuable piece of information with the client or described a solution in a more lucid manner. Here is where call transcriptions do their magic. They convert your calls into […]

Have you ever thought about how many outbound calls per day are made by a sale rep? On average, a sales rep makes around 52 calls per day. Of which nearly 15% of the time is spent over leaving voicemails! However, at the end of a month, it doesn’t matter how many outbound calls per […]

Does your sales team make 1000 calls every day but are still unable to win any deals? It is obviously very disappointing and can bring the morale down for any team. This is true especially when you know that you have put your everything to grab the attention of your prospect and they not only […]

What does outbound call meaning really cover? Learn the definition, how it differs from inbound, key KPIs, and proven best practices to drive revenue.